DTE desire to erode public accountability measures in unsurprising but it is overreach to seek to bee permanently excused from complying with outage credit mandate.Nessel said.

Thanks to changes to service quality rules last year utility providers are responsible for issuing automatic credits to consumers who meet specific outage criteria 

Consumers do not have contact provider to get their credit.

DTE Energy is attempting to change that method for customers whose homes are not equipped with smart meters. DTE argues that traditional electric meters require direct cosnumer action and make it difficult for company to track outages on its own.

DTE desire consumers who do not have smart meter to be required to call DTE if they believe an outage qualified for credit.