Ticketmaster settlement claim
A $6 million class-action lawsuit in Canada over “drip pricing” fees has been settled by Ticketmaster.
A $6 million class-action lawsuit settlement has been reached with Ticketmaster Canada in response to claims of deceptive “drip pricing” practices. The case, which was filed in 2018, claimed that Ticketmaster had violated Canada’s Consumer Protection and Business Practices Act by concealing extra ticket costs until the point of sale.
The Ticketmaster Drip Pricing Lawsuit: What Is It About?
The class-action lawsuit alleged that hidden fees, which were only disclosed at the very end of the checkout process, were not included in Ticketmaster’s quoted ticket prices.
This deceptive practice led to accusations of unfair business tactics and consumer exploitation.
Ticketmaster has agreed to settle and reimburse eligible Canadian customers, although denying any wrongdoing.
Who Can Receive a Settlement Payment from Ticketmaster?
Consumers who bought tickets from Ticketmaster in Canada between January 1 and June 30, 2018, might be eligible for reimbursement.
Up to $45 in Ticketmaster credit, which can be applied to subsequent ticket purchases, will be awarded to qualified persons.
Important Settlement Details:
A total of $6 million CAD was settled.
Ticketmaster credit (electronic gift card) is the payout kind.
Amount of Compensation: Up to $45 per client
Over a million Canadians are estimated to be eligible customers.
How Clients Will Receive Notification: Ticketmaster’s email containing a redemption link
The settlement is intended to offer some remedy for previous overcharges and is primarily applicable to consumers who were impacted by hidden ticket fees.
How to Get Your Settlement Credit from Ticketmaster
Check your email for a message from Ticketmaster if you bought a ticket from them in Canada within the qualifying period.
A link to redeem your ticket credit will be included in this email.
Electronic gift cards, which are transferable but have a maximum value of $45 per client, will be used to issue the credits.
Ticketmaster’s pricing practices are repeatedly under scrutiny.
In Canada, concerns about Ticketmaster’s pricing practices have been raised previously.
The corporation was fined $4 million by the Competition Bureau of Canada in 2019 for deceptive pricing advertising that included hidden required costs.
As previously said by Matthew Boswell, Canada’s Commissioner of Competition:
“When buying tickets online, Canadians should be able to rely on the advertised prices to be what they will pay.”
The ongoing dispute over hidden ticket costs and the demand for more openness in event ticket pricing are further highlighted by the most recent Ticketmaster lawsuit settlement in 2025.
In 2018, did you purchase any tickets on Ticketmaster? You Could Qualify for Compensation!
After a $6 million class-action lawsuit settlement over concealed ticket surcharges, thousands of Canadian Ticketmaster customers are now eligible to receive up to $45 in Ticketmaster credit.
What Caused Ticketmaster’s Lawsuit?
Ticketmaster was charged with “drip pricing,” a dishonest tactic in which tickets are more costly than stated due to unstated costs applied at the point of sale.
The Competition Bureau of Canada discovered in 2018 that these hidden fees caused some consumers to pay more than 65% more than the advertised price.
Who Is Eligible for the Settlement?
If you bought a Ticketmaster ticket between January 1, 2018, and June 30, 2018, you qualify. The incident had to have happened in Canada, excluding Quebec.
What Are You Going to Receive?
Aww, A $45.00 gift card that can be used for:
Future parking and VIP package purchases on Ticketmaster
Tickets for primary sales in the US and Canada Not applicable to:
Cash reimbursements for Major League Baseball tickets that are resold
How to Get Your Ticketmaster Credit of $45
1 Check your email; Ticketmaster will send claim details to qualified clients.
2️⃣ To submit your claim before the deadline, click the link in the email.
3️⃣ Get your gift card and apply it to a Ticketmaster event in the future!
Conclusion: Implications for Canadian Ticket Purchasers
The $6 million Ticketmaster class-action settlement highlights the need for stronger rules on transparent ticket pricing even while it is a positive move for consumer rights.
